Reference

How epickwin138 Handles Your Personal Data

This Privacy Policy covers exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and what we do with it.

Account data protectedDANA, OVO, GoPay wallet info securedNo data sold to third partiesYou can request your data anytimeIndonesia-region eligible users only

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about this policy, want to request a copy of your data, or need to update information on your account, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account data and payment records are handled under consistent internal practices across every wallet type we support. Here is what that looks like in practice — from the moment you link your GoPay account to the day you request data deletion.

Encryption on Every Transaction All data transmitted between your device and our servers uses SSL encryption. This applies to DANA deposits, OVO withdrawals, and every account login you perform on mobile or desktop.

Cookie Use and Your Choices We use session cookies to keep your account active and analytics cookies to understand how pages are used. You can adjust cookie permissions through your browser settings at any time.

Retention Period and Deletion Account data is kept for as long as your account remains active and for a period afterward as required by applicable rules. Submit a deletion request through support and we will confirm the timeline for your specific record.

Who Has Access to Your Data Access to your personal data inside our systems is restricted to staff who need it to process payments or resolve account issues. Payment processors like those handling GoPay and OVO receive only what is needed to complete the transfer.

What We Collect and Why We Collect It

epickwin138 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly: your name, email address, mobile number, and the e-wallet details you link for deposits and withdrawals. When you connect DANA, OVO, or GoPay to your account, we record only what is necessary

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to route your transaction — we do not store your full wallet PIN or password at any point. We also collect session data automatically, such as your device type, IP address, and browser activity on our pages. This helps us detect unusual access patterns and keep
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your account secure. Payment transaction records — including deposit confirmations and withdrawal requests processed through DANA, OVO, or GoPay — are retained for the period required by applicable financial record-keeping obligations. We do not share your personal information with advertisers. We may share data with payment
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processors and fraud-prevention services strictly to complete your transactions. Access to and availability of this service depends on local law and eligible regions. If you are in Makassar or anywhere else in Indonesia where access is permitted, the same data practices apply to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions Answered

These are the questions we hear most about how your data is handled on this platform — covering account records, wallet data, cookies, and how to exercise your rights.

We collect your name, email, mobile number, and the e-wallet details you add for DANA, OVO, or GoPay. Session data like your device type and IP address is also recorded automatically when you access the lobby.

Yes. We store only the reference details needed to process your transactions. Full wallet credentials — your PIN or linked bank passwords — are never held on our servers at any stage.

You can. Send a data access request via live chat or email with your registered account details. We will retrieve and provide your data record within the period our internal process allows.

We share data only with payment processors required to complete your DANA, OVO, or GoPay transactions, and with fraud-prevention services. We do not sell your data to advertisers or unrelated third parties.

Records are kept while your account is active and for a post-closure period as applicable rules require. If you request deletion, we will confirm which records can be removed and which must be retained by law.

Log in and submit a support ticket under Account Help, selecting Privacy Request. Alternatively, contact us by email or live chat. Include your username and we will handle the request directly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How epickwin138 Handles Your Personal Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Privacy Policy Questions Answered

01 What personal data does epickwin138 collect when I open an account?

02 Is my DANA, OVO, or GoPay wallet information stored securely?

03 Can I request a copy of the personal data you hold about me?

04 Does epickwin138 share my data with other companies?

05 How long do you keep my account and payment records?

06 How do I ask for my data to be deleted or corrected?

Privacy Policy

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